As a TCI team player I am responsible for IT Subsurface Infrastructure and Change implementing within it. I'd like to give short presentation on how changes are pefromed in IT Subsurface Infrastructure. I am not strong in ITSM and ITIL processes, we don't have software configuration management decision. I'll just describe our experience of implementing the changes in our infrastructure.
Agenda of my talk is the following.
1) Introduction
2) Subsurface IT Services and Configuration Overview
3) Steps to implement Changes
4) Our experiens
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